Question 1

How do I register for the PLH program class?

Accepted Answer

All program registration can be done online through pelitalearninghub.id then click Classess, please choose the online or offline class you want. After that there will be our Admission Team who will help you for the next stage. You can also register on Jl. M. H. Thamrin Boulevard 1100 Lippo Village Tangerang 15811 Indonesia Building C 4th Floor.

Question 2

Who can join the program provided by Pelita Learning Hub?

Accepted Answer

Pelita Learning Hub has various programs to improve communication skills, new skills and new knowledge intended for participants starting from high school.

Question 3

I have a promo code, how do I use it?"

Accepted Answer

Please contact PLH admission via contact us form or whatsapp to confirm promo code. After that PLH admission will help you.

Question 4

What learning methods are provided by the Pelita Learning Hub?

Accepted Answer

We provide 2 methods of learning online and offline. Where offline lessons will be in Tangerang, Jakarta, Medan and Surabaya.

Question 5

What's the difference between the learning provided by the Pelita Learning Hub with others?

Accepted Answer

We strongly prioritize the quality of learning supported by world-class curriculum quality, professional teaching, and certification from trusted institutions.

Question 6

Who can help me if I experience difficulties?

Accepted Answer

You can contact the Pelita Learning Hub Contact Center or via WhatsApp.

Question 7

What should I do during an Online lecture?

Accepted Answer

In online lectures, you are expected to be able to learn independently through the material provided. You also have to understand the material, actively discussing it through the discussion forums provided. At the end of the week, you must collect the assignments according to what the supervisor gives.

Question 8

How can I collect the assignments given by my supervisor?

Accepted Answer

For task collection, answers can be sent via email according to their respective supervisors. Your answer can be accompanied by an attachment if needed.

Question 9

Will I get a certificate every time I finish learning?

Accepted Answer

Depending on the class, there are several classes where you will get an electronic certificate, but some will get a physical certificate.

Question 10

How can I pay for learning?

Accepted Answer

You can make a payment using the bank transfer method or directly at the programs page.

Question 11

What is the maximum payment term?

Accepted Answer

Please make payments within 1 hour of confirming e-mail from our Admission Team. Moreover, the slot will be reopened for other Learners who will register.

Question 12

Do I have to send proof of payment? With what media can I send proof of payment?

Accepted Answer

Yes, you must send proof of payment. Please send it to admission@pelitalearninghub.uph.edu.

Question 13

Can payments be refunded or returned?

Accepted Answer

In accordance with our provisions, classes that have been paid cannot be refunded or returned.

Question 14

Can I give my class slots to someone else?

Accepted Answer

Of course you can, you only need to provide a photo or e-mail confirmation that has been sent by our Admission Team beforehand.

Frequently Asked Questions